Frequently Asked Question’s
Modlyst is your ultimate destination for a seamless and informed shopping experience.
At Modlyst, we aim to be your trusted personal shopper by offering a smart, connected platform that simplifies the online shopping journey. Through our strong partnerships with top merchants and advanced technology, we empower our customers to make confident purchasing decisions. From discovering trending styles to receiving your favorite products, Modlyst connects you with leading global brands and retailers, ensuring a smooth and enjoyable shopping experience.
Modlyst goes beyond a typical online store by acting as your personal guide to discovering the best in style.
With our advanced technology and powerful aggregation model, Modlyst brings together a wide range of products from top global brands and trusted retailers, giving you instant access to your favorite styles. Our partnerships with over 10,000+ brands ensure that you receive accurate product information, helping you make informed purchasing decisions with confidence.
At Modlyst, we value the thrill of discovery and aim to build a community of fashion enthusiasts who are inspired by style and empowered by technology—just like us.
Modlyst is designed to make your shopping experience smarter, faster, and more stylish.
We connect you with a curated selection of top global brands and trusted retailers, ensuring you have access to the latest trends and timeless classics in one place. Our advanced technology provides real-time product information, helping you compare options and make informed decisions effortlessly.
Whether you’re exploring new styles or searching for your favorite pieces, Modlyst offers a seamless journey that blends convenience, reliability, and a passion for fashion.
Currently, Modlyst does not have a mobile app, but we’re excited to announce that one is in the works!
We are dedicated to enhancing your shopping experience, and our upcoming mobile app will make it even easier to explore trends, discover your favorite styles, and shop seamlessly on the go. Stay tuned for updates as we work to bring this exciting feature to life!
Searching for products on Modlyst is quick and easy. You can enter a brand name, keyword, or product title into the search bar at the top of our website to find exactly what you’re looking for.
To refine your search, you can use our advanced filtering options, allowing you to narrow results by category, brand, size, color, price range, discounts, and store availability. These filters can be found on the left side of category and search pages on desktop.
With these tools, Modlyst makes it effortless to discover the perfect styles that match your preferences.
At Modlyst, we carefully select top global brands and trusted multi-brand retailers to ensure a diverse and high-quality shopping experience for our users.
We partner only with reputable retailers who share our commitment to offering premium products and exceptional customer service. Our rigorous selection process guarantees that every partner meets our high standards, providing our users with access to the best in style and quality.
Customizing your shopping experience on Modlyst is easy by adding your favorite products to your wishlist.
To add an item to your wishlist, simply click the heart icon on the product page. This allows you to keep track of your desired items and revisit them anytime.
Please note that you need to log in using your registered account details to save products to your wishlist. This ensures that your selections are securely stored and easily accessible whenever you return.
You can easily access your recently viewed products by visiting the Recently Viewed section located on the product detail page. This feature allows you to quickly revisit items you’ve explored, making it easier to compare options or finalize your purchase.
Modlyst makes it easy to find and purchase your favorite styles by connecting you with trusted retailers. When you discover a product you’d like to buy, select it to view the details and explore the list of available retailers.
After choosing your preferred retailer, you will be redirected to their website, where you can select your desired size or color, add the item to your cart, and follow their instructions to complete your purchase. All order confirmations and shipping notifications will be sent directly by the retailer.
If your payment doesn’t go through while purchasing from one of our partner retailers, it’s best to reach out to their customer support for assistance. Don’t worry—if the transaction isn’t successful, you won’t be charged.
To prevent payment issues, make sure your billing details are correct, including your card number, security code, expiration date, and address. Double-checking these details can help ensure a smooth transaction.
We’re sorry if you encountered any issues while trying to place an order through one of our retail partners. Since all transactions take place directly on the retailer’s website, they will notify you if the order was unsuccessful.
If the item is still available, you can try placing the order again. To avoid future issues, ensure that all your payment details, including card information and billing address, are entered correctly.
When you place an order through one of our retail partners, the confirmation email is sent directly by the retailer. Since all transactions occur on the retailer’s website, Modlyst does not send order confirmation emails.
If you haven’t received the confirmation, it’s best to contact the retailer’s customer service for assistance.
Modlyst assists you throughout your shopping journey, but all transactions take place directly on our partner retailers’ websites, not Modlyst. Since our partners ship globally to various locations, shipping costs and delivery times may differ depending on the retailer.
For detailed information about shipping and delivery, we recommend reaching out to the retailer directly.
To track your order, reach out to the retailer handling your shipment.
Since all orders are placed through our partner retailers and not directly on Modlyst, they will provide the most accurate updates on tracking, delivery status, and estimated arrival times.
If you need to cancel an order placed through Modlyst, please contact the retailer directly. Since all orders are processed through our partner websites, Modlyst cannot cancel or modify orders on your behalf.
When reaching out to the retailer, make sure to have your order number and product details ready to ensure a smooth process. Keep in mind that some retailers may have specific cancellation policies, and certain orders might not be eligible for cancellation depending on the order status.
If your order hasn’t arrived within the expected timeframe, you should get in touch directly with the retailer responsible for fulfilling your order. Since all transactions and shipping are managed by our retail partners, Modlyst is unable to provide updates on order status.
The retailer’s customer service team can assist with tracking information, estimated delivery dates, and resolving any shipping-related concerns. Response times may vary depending on the retailer.
Modlyst is here to assist you from discovery to purchase, but all transactions happen on our partner websites, not Modlyst.
Since purchases on Modlyst are made directly through our retail partners, any returns, exchanges, or refunds are handled by the respective retailers. If you need to return an item, please contact the retailer’s customer service team. Most retailers provide a ‘Shipping and Returns’ section on their website, where you can find detailed information regarding their return policies.
Since all transactions happen on our partner websites, returns must be processed directly with the retailer you purchased from, not Modlyst.
Make sure to keep the package, packing slip, and receipt intact. Most retailers include detailed return instructions in the package, so refer to those guidelines to complete your return. If you need further assistance, contact the retailer’s customer service team.
Since all transactions occur on our partner websites, refunds are processed directly by the retailer where you made your purchase, not Modlyst.
Refunds are usually issued once the retailer receives and inspects the returned item(s). If you have any questions or concerns about your refund, it’s best to contact the retailer’s customer service team.
We understand how frustrating this can be. If you receive an item that is damaged or defective, please contact the retailer where you made the purchase. Since all orders are processed through our partner websites, they are responsible for handling returns or exchanges.
The retailer may ask for photos of the item or request that you send it back before they proceed with a replacement or refund.
To reset your password, click on ‘Log In/Sign Up’ icon located at the top right corner of the Modlyst website. If you’re unable to log in, select the ‘Forgot Your Password?’ option.
Enter your email address and click ‘Reset My Password.’ You will receive an email with instructions to reset your password. If you don’t see the email in your inbox, check your spam or junk folder.
If you still face any issues while resetting your password, feel free to contact us for assistance.
If you want to delete or disable your Modlyst account, you can either contact us at info@modlyst.com or deactivate it by logging into your account and navigating to the Settings section.
Please note that once your account is deactivated, you will lose access to all your saved lists and all data. Even if you create a new account later, these lists and alerts cannot be restored, and you will need to set them up again.
